Terms of Service
Last updated: February 1, 2026
Welcome to Planino. These Terms of Service ("Terms") govern your use of the Planino platform and services provided by Zelbel Ltd ("Company", "we", "us", or "our"). By accessing or using our service, you agree to be bound by these Terms.
Acceptance of Terms
By creating an account or using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the service.
You must be at least 18 years old or the age of majority in your jurisdiction to use this service. If you are using the service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Description of Service
Planino is a project management and collaboration platform that enables users to organize work, collaborate with teams, and leverage AI-powered features to enhance productivity.
The service includes:
- Project and task management tools
- Team collaboration features
- AI-powered insights and automation
- Integrations with third-party services
- Analytics and reporting
We reserve the right to modify, suspend, or discontinue any aspect of the service at any time, with or without notice.
User Accounts
Account Registration
To access certain features of the service, you must register for an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Promptly update any changes to your information
- Accept responsibility for all activities under your account
Account Security
You are responsible for safeguarding your password and any other credentials used to access your account. You must notify us immediately of any unauthorized access or security breach.
Subscription and Billing
Free and Paid Plans
Planino offers both free and paid subscription plans. Features and limits vary by plan as described on our pricing page.
Billing Cycle
Paid subscriptions are billed in advance on a monthly or annual basis. Your subscription will automatically renew unless cancelled before the end of the current billing period.
Payment Methods
We accept major credit cards and other payment methods as displayed during checkout. You authorize us to charge your payment method for all fees incurred.
Refunds
We offer a 30-day money-back guarantee for first-time subscribers. After 30 days, subscription fees are non-refundable, except where required by law.
Price Changes
We may change our prices with 30 days' notice. Price changes will take effect at the start of your next billing cycle.
Acceptable Use Policy
You agree not to use the service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to systems
- Harass, abuse, or harm other users
- Send spam or unsolicited communications
- Impersonate another person or entity
- Interfere with the proper functioning of the service
- Scrape or collect data without authorization
- Use the service for any illegal or unauthorized purpose
We reserve the right to investigate and take appropriate action against anyone who violates this policy, including removing content, suspending accounts, and reporting to law enforcement.
Intellectual Property
Our Intellectual Property
The service, including its design, features, and content, is owned by Zelbel Ltd and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.
Your Content
You retain ownership of content you create using the service. By uploading content, you grant us a limited license to store, display, and process your content as necessary to provide the service.
Feedback
If you provide feedback or suggestions about the service, you grant us the right to use that feedback without any obligation to you.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZELBEL LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, data, or business opportunities
- Service interruptions or downtime
- Errors, bugs, or security breaches
- Actions of third parties
Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Termination
Termination by You
You may terminate your account at any time by using the account deletion feature or contacting support. Upon termination, your right to use the service will immediately cease.
Termination by Us
We may suspend or terminate your account if you violate these Terms or for any reason at our discretion with reasonable notice, except in cases of serious violations where immediate termination may be necessary.
Effect of Termination
Upon termination, we will delete your data in accordance with our Privacy Policy. Some provisions of these Terms will survive termination, including intellectual property rights, limitation of liability, and dispute resolution.
Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Sending an email to your registered email address
- Displaying a notice within the service
Your continued use of the service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the service.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the service shall be resolved in the courts of England and Wales, unless you are a consumer in the European Union, in which case you may bring proceedings in your local courts.
Contact Us
If you have any questions about these Terms, please contact us:
Zelbel Ltd
Email: support@planino.studio
Address: [Company Address]
