Frequently Asked Questions
Common questions and answers about Planino.
General Questions
Q: Is there a free plan? A: Yes! Our free plan includes 100 items and 1 workspace.
Q: Can I change my plan later? A: Absolutely. You can upgrade or downgrade at any time.
Q: Do you offer refunds? A: Yes, we offer a 30-day money-back guarantee on all paid plans.
Technical Questions
Q: Is my data secure? A: Yes, all data is encrypted in transit and at rest. We're SOC 2 compliant.
Q: Can I export my data? A: Yes, you can export all your data in JSON or CSV format from Settings.
Q: What browsers are supported? A: We support the latest versions of Chrome, Firefox, Safari, and Edge.
Billing Questions
Q: What payment methods do you accept? A: We accept all major credit cards and PayPal.
Q: How do I cancel my subscription? A: Go to Settings > Subscription and click "Cancel Plan."
Q: Will I lose my data if I cancel? A: Your data is retained for 30 days after cancellation.
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